EGA Employee Engagement Survey - A customized web-based survey that delivers an extremely accurate view of your employee satisfaction, engagement, and feedback. Also includes interpretation of results and results-based action-plans.
EGA Customer Satisfaction Survey - A customized web-based survey that accurately gauges customer level of engagement and CES. (Customer Effort Score - how easy it is for them to do business with you. This is the highest indicator of loyalty.) Also includes interpretation of results and results-based action-plans.
EGA Performance Management & Appraisal System - A fully developed system to track and evaluate employee performance on a quarterly to annual basis. Also includes individual development planning component and pay-for-performance system, where appropriate.
EGA ExecLead 360 - Comprehensive leadership assessment and development planning process.
Recruiting and Hiring Process - 40+ page toolkit that covers everything needed to attract, screen and hire the right talent for your organization.
New Hire Orientation - Required tools, forms, and processes for successful on-boarding of new hires.
Behavioral EQ Webinar
Putting Emotional Intelligence to Work: To learn more about this model and Behavioral EQ please click the image above.